Cash on Delivery
Do you offer Cash on Delivery (COD)?
Yes we do, however this is applicable only in India for selected pincodes.
How does Cash on Delivery (COD) work?
When you place a cash on delivery order, you will receive a confirmation call before dispatch. Only once the order is confirmed we will dispatch the same.
To confirm the order:
- You will receive an automated SMS as well as EMAIL to confirm the order.
- Incase you miss it, our Customer Support Team will call you on the same day or the next working day to confirm/cancel the order.
- You can email us your confirmation at help@theshoestory.in with your order number.
Please note : If we don’t hear from you 7 DAYS after you have placed your order, the order will be cancelled. We won’t be dispatching the order unless it is confirmed nor will be block stock for it.